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Tech Support & Help

User Guides

Electronic Claims Submission Vendors (ECS/EDI Clearinghouses)
Click to view several third-party vendors tested with ChiroPulse

Claim Form windowed envelopes for ChiroPulse
   Medical Arts Press - phone 800-328-2179
   » Standard Envelopes (with or without return address) #14145
   » Jumbo envelopes (with return address imprint) #14147
   » Jumbo envelopes (without imprint for return address) #24147

Backup your data

ChiroPulse Version 3 or earlier Help index (expired)

ChiroPulse Advanced v4 with SQL Server (XP or Vista) Help index

ChiroPulse365 with SQL Server (XP or Vista) Help index

Windows Firewall SetupXP users click here  | Vista users click here

Microsoft Windows phone help here  | help by internet here


ChiroPulse Online Support is now offered
exclusively via our Member Center

Submit a Customer Help Inquiry to our Support Team via Member Center. This is available at no additional cost to customers with active tech support subscriptions. note - Online support typically has a more rapid response than voice/phone support.

For customers with expired tech support we will try to accomidate your Member Center general inquiries during our normal business hours of 9-5 EST. For guaranteed, rapid response you should use paid Support Tickets (one ticket per incident).

Site License update/renewal requests are handled exclusively in Member Center. Please click here for more info.

ChiroPulse Maintenance Updates. Customers with Tech Support automatically get updates! Customers without tech support can inquire here about obtaining the latest updates.




view the User's Guide right from ChiroPulse Help menu!


ChiroPulse365 learning area icons in MyOffice

» Click the help menu (as seen above) and select "ChiroPulse User's Guide".

» Read, search and print the Getting Started Booklet and User's Guide using the supplied Acrobat Reader.

» Click the help menu to view the HCFA-1500 form tutorial with an explanation of each HCFA-1500 field as it pertains to ChiroPulse (or click here to view online)

Contact Pulse Software

Contact Sales
»  E-mail a sales inquiry (no support or licensing please)
Please note the most efficient way to contact us is via the link above. Customers please use the member center general inquiry new thread.
   
Customer Help & Support
»  Customer Help Inquiry see Tech Support Library
»  Problem Submission Report see Tech Support Library
» 

Site License update/renewal request form click here

   
Product Terms, Conditions & Refunds
»  Terms & conditions please click here

ONLY MEMBER CENTER INQUIRIES will be read and handled by Tech Support. Please note that ANY tech support inquiries sent via email will NOT BE HANDLED PROPERLY nor read by the support staff so please do not email inquiries to any previously used @chiropulse.com mailboxes